Terms & Conditions

We respect your privacy and appreciate your business. At no time do we ever provide your account, contact, email address or payment information to any third party unless absolutely necessary to process your order or organize the delivery.

Payment information.

We do not store your payment information on our website, as we use Paymate for all online payments with credit cards involved. Paymate is a very secure, Australian payment processor. More information about Paymate you can find

Use of Cookies.

Our shopping cart and login system relies on cookies protocol to track shopping cart and user information. These cookies are not permanent and will eventually expire. Although they are not permanent, your browser security settings must be set to allow cookies for you to place orders at our site.

Automatic information.

Our servers like most others, track IP addresses and referring pages to help with site maintenance and improvements. This data is viewed only as anonymous statistics to show the busiest times of the day or week, pages with errors and how effective our advertising has been. This information is not used for any other purpose.

Email communication.

This information allows us to process and fulfill your order and to notify you of your order status.To help us make e-mails more productive to improve service and your shopping experience, we sometimes send you newsletters of our services and products, notifications of changes to our policies, and order confirmations. If you do not want to receive e-mail from us, other than order notifications and receipts, please adjust your “Subscription” preferences by logging into your account.

PLEASE NOTE: If you use any kind of SPAM BLOCKER/FILTER, please add contactus@zwave.com.au when configuring e-mail or spam filter/blocker, otherwise our order status notifications or receipts may not be delivered to you.

Personal Information – Ordering process.

We store information from your order to allow us to aid you with customer service issues, notify you of any recalls and to track sales statistics. Again, this information is regarded as confidential, is for our internal use only and will never be disclosed to other parties.

Outside Links.

Home Automation Australia may provide links to other sites for your convenience or additional information. However Home Automation Australia is not responsible for any content or practices of these sites.

Questions

Questions regarding our privacy or security policy can be directed to our support staff by email  contactus@zwave.com.au